SAME DAY SERVICE!!!! I’ve had an excellent experience! They have been exceptionally helpful & flexible. The rental offers/pricing are reasonable as well! AMAZING customer service!! 10 stars if I could!
Loved it. Got attended quickly, and the person who attended me was very professional and friendly. Will go back if I need another suit to rent.
Really amazing service! Was able to find the perfect suit. Luis was amazing, very excellent customer service and found any way to help. Would 110% recommend
Very good service, 10 stars, measured perfectly and promptly as well, listened to how I wanted the tux and delivered, would definitely recommend!
A positive experience from beginning to end. This place is way better than mens warehouse. My son was more than pleased with the service and his suit. Luis was very helpful. Thank you!
This place is the absolute best they helped me with exactly what I wanted and measurements where perfect just like there customer service thank you guy’s
I have been coming since the business started, and I have been very happy with the way they take care of us. I 1000% recommend getting your next Formal Wear here. I guarantee you'll be happy with the service.
Great service, great variety and prices. Had me in and out for fitting in less than 10 min.
1st time coming here and the staff was friendly and attentive. I was helped right away and the service was exceptional. They were very flexible and did more than they had to. Would recommend to others.
Amazing suits we’ve used their services for years and they never disappoint! Whatever you need they can make it happen! Weddings, Quinces, Birthdays you name it they’re you’re people! And again thank you for the amazing sponsorship you guys truly are the best!!
Great suits that never disappoint! I’ve used there services for years and they’ve never missed! Whatever you need they can make it happen! Amazing people amazing suits wouldn’t go anywhere else! Again thank you for the amazing sponsorship!!
The Owner was very nice and considerate. I live on the west side and the drive was very long. Even though I was okay with driving here again to pick up the tux, he went ahead and stayed past closing to fix me the suit so I would only have to drive here to return the suit. They have very nice suits and are great with customer service.
My son rented a tuxedo for a quince he is in. Customer service was good and the tuxedo was very nice. I am happy with this Tuxedo rental place.
Everyone I spoke with, from Mr. Louie Lara to the other attending gentlemen, provided excellent customer service, and took the time to answer all of our questions. The suits/tuxedo are stylish and great quality. Great pricing, also! We will definitely be back for prom season :)
The owner was amazing, he was kind enough to attend us and stay past closing time to tailor the suit for us to take home the same day due to us living in the west side. He is amazing and the suits are gorgeous!! 10/10 I would come again!
best tuxedo rental place in town!! love all the selection they have to offer and the service is quick and excellent!! Definitely recommend this place!
Great experience very professional and helpful, yes it gets busy but they handle it very well! When we come to El Paso will choose to come here to get all my suit needs.
Louie was great, squeezing me in on my state of emergency! Thank you Elegant Penguin for saving the wedding!!
Inexpensive and fast service. My family has been going here for years and my husband even went here to get his tuxedo when we went to prom! Has a great selection as well
I’ve known about this place for many years but never had to actually rent a suit. Let me tell you, best experience! The price was great, the service was great, the whole experience. 10/10 would recommend for your suit / tux needs
Extremely great place for your next formal occasion!!! Very great staff extremely helpful and friendly. Louie went out of his way on a day off to help me out. Best and friendliest place for formal wear your going to find in the Southwest area. Thank you Louie
Elegant Penguin was the best selection for my wedding. They have great staff and people who work hard. Carlos is the main guy who helped with my party and he was very professional. Thank you for providing my husband and I great service ❤
The best tuxedos in all of El Paso! The owner and staff are phenomenal. They took care of myself and my wedding party very well. If you want an excellent tuxedo shop with amazing well put together tuxedos/ formal wear and tremendous customer service, Elegant Penguin is the place to go.
Elegant penguin is where you need to get your suits for any formal event. They have a wide variety of selection at very decent pricing and customer service is top notch. Staff is very friendly. Will be stopping by again in the future.
I shopped around town for my daughter's quince and the last place we stop was the Elegant Penguin. The gentleman that helped us...was very helpful compared to other tuxedo stores we shopped. Excellent customer service and great quality tuxedos. I highly recommended!
Very helpful getting us exactly what we needed. My son and I needed tuxes last minute and they got us in and out in an hour!
We are extremely happy with the service and tuxedos The Elegant Penguin provided for our wedding. Not only were the tuxedos sharp, pressed, and clean, but the cost is affordable and the staff was very helpful in coordinating with our in-town and out-of-town guests. I highly recommend The Elegant Penguin for any formal event you may have and I will continue to use them in the future!
I recommend elegant penguin for their selection and customer service. Louie is very professional and assisted me with an issue we had with no problems. Thank you Elegant Penguin for such an AMAZING experience and great service.
Great place! Patient staff. Know what they are doing and will have you looking spiffy- thanks guys, you made my New Years Eve party a success
Fair prices, plenty of variety and great service. Carlos was very helpful and patiently found the colors we were in search of, making the whole experience easy.
GREAT customer service I’ve rented 10 tuxedos and gone back every time planning to rent there anytime I need a tux, highly recommend, various options of tuxedos with various color choice, they feel good as much as they look good
This place was very generous in giving my husband and two boys a rented tuxedo free of charge, for my sister in-law’s funeral who was a victim in the Walmart shooting. Thank you so much!
I rented from them for my wedding years ago. System is still same today. Good, friendly, and thoughough customer service